Privacy Policy

Effective Date: August 4, 2025

Pretty Lips by The Jaime Brand (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our website.

When you visit our website, we may collect the following personal information:

• Contact Information: Name, email address, phone number, and shipping address.
   
• Payment Information: Processed securely through third-party services such as PayPal, GoDaddy Payments, or Shopify. We do not store your payment details.
   
• Browsing Behavior: Pages viewed, clicks, and other activity via cookies and analytics tools.
   
• Marketing Data: When you opt-in to receive newsletters, promotions, or SMS messages.
   

We use your information to:

• Fulfill and manage orders, shipping, and returns
   
• Provide customer support
   
• Send updates, special offers, or promotional emails/SMS (only if you opt in)
   
• Improve our website and user experience
   

We may share your data with trusted partners like:

• Payment processors (e.g., PayPal, GoDaddy Payments)
   
• Shipping carriers (e.g., USPS, UPS)
   
• Marketing tools (e.g., email or SMS platforms)
   

We do not sell or rent your information to third parties.

Our site uses cookies and similar technologies to improve functionality and gather usage data. You can adjust your browser settings to limit cookie use.

You have the right to:

• Access or update your personal information
   
• Request deletion of your data
   
• Opt out of marketing communications at any time
   

For requests, please email us at: support@myprettylips.com

If you live in California, you have the right to request:

• What personal data we collect
   
• How it’s used
   
• That we delete your data
   

To exercise these rights, email us at: support@myprettylips.com with the subject line “CCPA Request.”

We proudly offer U.S.-based shipping to get your Pretty Lips products to you fast and safe.

Order Processing Time:

• Orders are processed in 2–3 business days
   

Shipping Timeframes:

• Delivery takes 7–10 business days after processing
   
• Tracking details are emailed once your order ships
   

Shipping Costs:

• FREE shipping on all U.S. orders over $50
   
• Flat-rate shipping for all other orders (shown at checkout)
   

Delivery Partners:

We ship via USPS, UPS, or FedEx depending on region and order size.

Local Delivery (if offered):

May be available for select areas. Contact us directly to confirm eligibility.

Issues with Delivery:

Please ensure your address is correct before checkout. We are not responsible for lost or delayed packages due to incorrect info.

We may update this Privacy Policy from time to time. The latest version will always be available on this page.